Things are in motion with Garmin/Tacx at this point and I have a few people in touch, so I think it will get sorted. Then go ahead and attach the little rubber clip that holds the tablet in place. seems ridiculously easy to add this. Here’s the inside, where you can see the blue incline/decline button: The shift buttons don’t make any feel themselves, however, the bike will replicate the feel of the shift internally. This reaction time and accuracy are both tested here. The Kickr bike sold out on pre order for the first 100 units. It doesn’t cost you anything extra, but your purchases help support this website a lot. As EV noted, this is the first I’ve heard of issues at 130w. I think this might go away once I put my ISM saddle on the bike from my current saddle and either way, not a game changer. You can remove the fan assembly and tablet holder (see that part in the post), but can’t remove the display itself. At 90 watts prescribed and 90 rpm, the bike simply won’t get anywhere close. Alternatively, for everything else on the planet, simply buy your goods from Amazon via the link below and I get a tiny bit back as an Amazon Associate. I’m extremely annoyed. So what about ride feel? Here is the workout I did. Also, I think there’s reality here that people affording a product like this are likely going to skew to those that have less time to upload videos about unboxing their $3,200 trainer to YouTube. I can’t tell from your short video, but does the power settle after a few seconds once you start hitting the required cadence? They don’t seem to come very close there. Joe – If your KICKR Bike wasn’t working about 300w, then something was clearly broken. I’m glad this isn’t my lemon anymore. Then again… I finally made it over the climb soft pedaling and it overheated on the first sprint of the Yorkshire course. The implications of that are road-feel, and that’s true on the Wahoo bike as well. Mount it in a gimbal with some gyro-forces (aka spinning wheels) and it could be interesting. Thanks for clarification (if anybody knows at all). This bike was bought in late November and came from the scratch and dent batch. Rider position geometry is probably more relevant. No one else has videos on the same quality level – period. The replacement they sent me after I had the overheating problem said “refurbished, cosmetic blemishes” on the packing slip, and the handle bar bracket was bent so that it wouldn’t slide onto the rail. , Hello Ray, Just saying…. If that’s the case (but certainly not saying my choices aren’t good for women), and you just want to see a different gear junkies “picks”, check out The Girl’s 2018 Gear Guide too. Actually Polar does pair with Neo Bike but the power readings just are not correct. The below-frame lighting mirrors the same functionality as the Tacx NEO 1/2 trainers (in terms of overall lighting, the flywheel light is new to the bike). What the Bike Smart is doing is anyone’s guess. And in some respects, there’s actually a lot of truth to that. However, there are two ways you can set up your bike in terms of adjusting all those things I noted above. Yet the actual accuracy is the same. I didnt´t try bluetooth because i had trouble with BT and the Neo in 2017, so i used Ant+ for it. ERG mode fix needs to come soon though. I have few questions, not covered in review: – can you change the handlebars? I’m fully with you here. And how about the noise? I received my Tacx bike last week and completed a few rides (ERG and Sim mode). Thanks – I guess I was looking for a bit more. TrainerRoad forces you to pedal certain watts (in ERG mode). And being awesome is what it’s all about! If I try, I can easily touch the frame while pedaling, but if I just pedal and don’t think about it, my thighs are at least half an inch away from the frame. So your avatar in Zwift will continue to do as it does, as it doesn’t have awareness of braking. Anyone else got this problem? In any case, here’s what that box looks like. I had an intermittent scraping noise on high wattage sprinting but that disappeared on its own (likely some debris as noted above). Same here, moving from Neo1 as well. Seems like the entire bike pivoting on one axle would make it hard to be as stable as the tacx design, especially after a year or two of hard use. It has taken me dragging this issue into the limelight to move this forwards which is very disappointing for an issue first raised in February this year. I’m in the same boat – Tredz contacted my last week (Wednesday I think) to say that bikes were in the country, but as they were so heavy they were going to be delivered direct by the importer (ZyroFisher) who they said would shortly be in touch to arrange delivery. Also considering TT bars. Information about updating your trainer can be found at the link listed below. It’s more of a prototype than a final unit. My legs rub so bad at the top near the saddle I have my setback at 10. So….. the time has come to make the leap. Does anybody have the same sounds coming out of the unit when using it? I’ll post their feedback , Hello everybody Fitness enthusiasts who might be considering a Peloton bike, Concept2 rower, treadmill, etc, who, again, have the money and space, who like the idea of cycling and have been caught up in the buzz around Zwift. I’m sick of these expensive toys not working as advertised or even being tested properly. Well, it feels like a Tacx NEO series. I have experienced some minor problems and have been in touch with Tacx support. For us it was more cost effective to go with the Neo Bike (scratch and dent) instead of a Neo Trainer, the Neo Trainer and a decent road bike would have exceeded the cost of the Neo Bike(we would not use our existing road bikes on trainers). On the handlebars you’ve got two blue shift buttons on each side, plus an incline button on the inside of each side (incline on one, decline on the other), plus brakes on both sides. Our team is working on this but at the moment we don’t have any updates on when it will be implemented. You will “unload” a defective product to an unsuspecting Fred. I know this seems like a minor issue, but I’m still using weekly/yearly mileage as a rough gauge for total training load and these 27 mph rides are making that number a lot less useable. Well, I think/suspect the power meter accuracy is actually quite good and solid – but it’s being slightly overshadowed by two issues that make it harder to see that. Maybe the TR guys pushed through a modification on their end. Per the mention of grinding in some of the posts, for the first ten seconds or so I rode it last night, it sounded like there was a clicking in the housing, both while pedaling and when I let it spin down. Oh, and did we mention how quiet it is? Using a PC and controlling the trainer was better, but not nearly as good as the Kickr Core. we need you to keep them on top of their game ! Seems just about right to me. Hi, I can’t find it on Windows desktop app, what platform are you using? My wife is 5’7″ and 120 pounds. Reach for the shifting buttons is just that- a reach Interest FREE Options For Orders Over $50. Today I was able to recreate the overheating, resistance loss issue with the unit unplugged doing a TACX app heart-rate workout. This is also why I do almost all of my intervals in TDA. I notice Bkool have released the Smart Bike 2 now and you’ve not mentioned this on the alternatives list. Can it be compered with a road bike on a Neo turbo or is the feeling more like sitting on a spin bike. I can occasionally hear them rubbing inside even after I used the vacuum to try and get them all. Seems as i have to switch this again… I agree. Planning to buy stationary trainer cause my wife would like to train too and does not like swapping bikes all the time etc. The problem isn’t the wattage floor it’s ERG mode in general. Can you specify this a bit more? When an app isn’t controlling the trainer, it’ll show all your stats, including your gearing: Meanwhile, when an app takes over controlling the trainer it’ll just show your gearing, and depending on the app it may also show heart rate. Hi Ray, thanks for the review. I could see a potential for a pivoting mechanism to be built in there, but I would say that would more likely be the result of a next generation version rather than an add-on to the current bike. It’s not a big deal for now and I’ll work with the TR guys to figure out a solution that makes sense. That seems to have made a difference both up and down hills now. I have the Tacx Neo Smart Bike on pre-order. Sorry to hear. It’s a few hundred less than the wahoo, includes a very stable platform, full digital readout, fans, tablet holder, 2 usb ports, the accessory tray, and road feel. Finally, go ahead and remove the display sticker: Now that we’ve got things all in one cohesive piece, let’s run through it all from back to front. The post is the same width as my frame bag when full and I don’t hit that so I figured I’d experiment with position and the seat tilt did it. If you have a VPN with Spanish site, it has 3D pics and pricing. Sounds to me that some issues where the same – wattage offset – and has that been fixed for the NeoBike? SO TACX – please do something about it. I returned mine too and got my money back. I would like to second Steve and give Ray massive high five, for effort, diligence and last, but not least, tolerating/taking questions over a long, long, long period!! What us a RH57 ? I don’t know how many of those there are in the Netherlands, but my guess is that awareness is probably higher here (Netherlands) than in the states. 1) The front of the bar that the seat mounts to. All together more frustration than enjoyment so far (we have our second unit already and even that one is not without problems beside the “restwattsgate”). It’s these same standards that also allow you to connect via head units too. So I have to be patient until someone stocks any of the bikes here in NZ I suppose. Then, I come here and write about my adventures. I’ve just Googled DHD and they’re a specialist 2-man delivery company, so unless I’ve ordered anything else large and heavy that I’ve forgotten about, this must be it. the frame seems relatively short. It’s hard to tell without actually unwrapping the bars, but the shifter/bar atttachment location appears to be fixed on the bars. Now, you can’t get the handlebar post out of the bike because the wire which feeds into the display runs through the handlebar post, as I am now learning while trying to disassemble it for packing. Two-second tweak. Good point, that actually makes sense. For example if it’s in ERG mode and the interval jumps to 300+ and I stand up to “get on it” the resistance “slips” for a split second and it takes time for the bike to add the appropriate amount of resistance to keep up with the sudden increase in load. You’ll definitely want to find a Neo Bike locally to try because 5’1 might be too small. Returned the unit to the shop and got money back (they did not have bikes to replace the faulty one). I am very intrigued and interested in this relatively new segment of smart indoor bikes. If I wasn’t keeping up with this thread I wouldn’t think there was a problem with it at all. Now the good news it it does seem a new firmware is coming as I did receive an email from TACX directly stating they hope to fix the switching in ERG mode. Else, it’s a proprietary solution that doesn’t really fit what the tables are designed for (the rest of the bikes here are compatible with all industry protocols). The testing dashboard toggle is just to do one-off tests for fun. Big chain ring for sprints, then quickly back to little for recovery. But the ride feel is great – no doubt. Perhaps adding a test across a larger range of power would be a good thing…I bought this only after reading your review and feel very let down. I very much like my Neo Bike and for me the alternatives just don’t quite cut it for one reason or another. As you tighten the pod/washer combo will often become non-aligned – especially at the last second as you do the final turn or two of the wrench. What trainer has ever been worth £3,000?! Ok thanks, considering that it said Zwift compatible I assumed it can do at least either one of ANT+FE-C or Bluetooth Smart FTMS. So, at some point the electromagnets are at their minimum setting and the power has a floor. In my case the slipping was the actual belt on the pulleys. Hi EV, It should be super firm and without much wobble. I have received the same this morning and couldn’t even get the power or resistance going. – Saddle height up/down movement on marked slider We don’t need to re-hash it, you can see it quite plainly above. So in my case, I had a non-final white box initially for unboxing, and then Tacx shipped me an empty final box for the photos above. At present, FedEx Netherlands is holding it hostage just a 10-minute pedal from the Cave. Connect NEO Bike Smart to multiple devices simultaneously, so you can enjoy Tacx software and track your performance on your Garmin bike computer at the same time. (July thru September). Wow, this is frustrating! Also, you need to ensure that it’s very strongly tightened so there is no play whatsoever in either the pedal to crank, or crank to inset plate. Perhaps your proximity to the Netherlands will be a positive when you receive it. The way it does this is to briefly stutter the electromagnetic motor for a few milliseconds, which crazy-realistically replicates the outside ride feel when you shift your bike and for the briefest of split-second there’s a slight bump in the drivetrain pressure. The bike feels solid and in comparison with the Neo its a whole lot more quiet. I suppose I’m likely a bit unusual compared to most in that I’ve swapped the pedals on this bike countless times for testing, so I’ve had to deal with that finicky-ness. Hey Ray, thanks for the great review. Seems like something went in the belt/front ring assembly. And for anyone else living in the uk I strongly suggest you don’t buy the neo bike until this is resolved. There is no way to shift the bike in ERG mode. Spain, thanks.I don’t find any distributor in Europe that has the product available, at least online. They are strong and I had no problem snapping them into perfect alignment with the bike. But I’m the uk Garmin are insisting that you send the bike back to them for a replacement bike! not really…depends on how obviously this “feels” but i didn´t really noticed something like that. Oh, and like lots of other people (everyone? C) Or have them planned to be solved in upcoming firmware. It works perfect everytime. Another selling point for me are the setting options of the bike so you can test little different positions and adapt to the road bike. Note that by handlebar post, I mean the front post which sticks up out of the frame, onto which you attach the handlebars and display. Maybe I overlooked it in the review, but do you see this as replacing your current bike-on-trainer setup? This update can be downloaded and installed using the Tacx Utility App. Thank you Ray for all your work and info. Even though with the Neo your bike is fixed to the trainer, the flexing of the stays still allows a bit of side-to-side motion, but there’s none of that whatsoever with the Bike which does take something of the natural feel away from it and further isolates the muscle groups you use compared to a real bike on the real road where your core and upper body also play more of a role. The Tacx Neo Bike Smart is quite simply an incredible piece of engineering. Hi Ray–great review, thank you! I base this on having ridden a lot on a pair of smart bikes: the Wahoo KICKR Bike and the Tacx NEO Bike. No way to turn the handlebars now. What size tablets can the tablet holder accommodate? • Connection indicator (ANT/BT) 2 LEDs Seems like the broken drive belt issue persists with the Neo Bike, compounded by Tacx’s slowness to respond. Hi Shawn, great to have some comms from Tacx/Garmin, really appreciated. No eta on a firmware update but may be something at the end of the month. Notify me when back in stock. The challenge with recording/displaying though is that sometimes there are nuances to the exact recording on multiple devices, though usually that’s only a second. Lastly, I didn’t mention it in complete detail earlier, but there are two USB ports on the underside of the M&M holder: These are both capable of 2 AMP’s, so enough to keep an iPad or such charged. But only time will tell when that happens.

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